New York web design feedback
"I'm very pleased with the site, with your skill, and with your sincere efforts." This feedback is from Toby, a web design client in New York who provides copywriting for direct response fundraising: See the WordPress web design by 720 Media in Colorado Springs for this writer in New York.
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New MSN Homepage Begins Full Roll-Out—With Customized Headlines, More Local
After a month-long delay, Microsoft’s overhaul of the MSN homepage is going live to the site’s 100 million users over the next two weeks. Perhaps the three most significant of the 30 updates Microsoft (NSDQ: MSFT) has made since announcing that a redesign was coming to MSN last November:
Headlines on the page will now be customized based on user behavior, so, for instance, people who tend to be more interested in entertainment news will be more likely to see those type of stories. The page’s new local edition—which features local weather, traffic, news stories, and restaurant reviews in one place—will now also include local blog posts and Tweets overlaid on a map. And Microsoft’s Bing search engine is given even more prominence than in the initial plans; the search box at the top of the page includes the words ‘web search’—in bright orange.
Microsoft had initially introduced the design to about 10 percent of MSN homepage users this fall, but the full roll-out, scheduled for late January, was delayed in part in order to avoid overlap with the Olympics and the Super Bowl. Click-through rates to content on the new page were also reportedly down. But MSN Executive Producer Scott Moore tells us that testing has shown single-digit increases in click-through rates to content on the page, as well as double-digit increases in click-through rates to the search box. As for ads, he wouldn’t provide data but said that advertisers were pleased because the new page gives their ads “more pop.”
Indeed, the overhaul of the MSN homepage is visually much more radical than the recent redesigns at rivals AOL (NYSE: AOL) and Yahoo (NSDQ: YHOO). The site’s design—which for years has featured an iconic blue background and long lists of links—has been replaced with an airy, news-style design. During our conversation, I asked Moore whether he was worried about a possible user backlash (and to judge from the comments left on our previous posts about the redesign there’s some very vocal opposition from long-time users). While Moore said it was “certainly possible,” he said that MSN had a “pretty good handle of what the audience feels about it” because it has been in testing for so many months.
Take a look at the new page here.
And here’s Microsoft’s announcement:
MSN Homepage Launch Begins Today
New MSN Homepage offers search, news, local and social networking – all in one place
Today is an exciting milestone for MSN. We are beginning the launch of our new homepage to our customers in the US. The new MSN homepage offers search, news, local and social networking – all in one place. We encourage you to try the new homepage today and learn more about the many cool features.
Since the preview of our new homepage began in November, we’ve been very busy gathering over 70,000 pieces of customer feedback and introducing over 30 updates in our quest to deliver the best homepage to stay in the know.
Here are a few things we learned and new features we introduced to address customer feedback:
Bing, Bing, and more Bing. We’ve seen double-digit increases in Bing search queries coming from the new homepage. People wanted even more Bing, so we:
Increased the prominence of the Bing search box to make it easy for you to search from the MSN homepage.
Added a new TrendWatch feature to highlight the day’s top movers on Twitter.
Increased the prominence of Popular Searches, where our editorial team highlights the most interesting and topical searches of the day.
Increased editorial programming of search-related content, including videos and images.
And, we’re currently testing a Search History feature so you can more easily find information you typically search for.
Local is a home-run. We knew people craved local information, but we’ve been surprised by how quickly our local offering has taken off. The MSN Local module on the homepage is driving over 50% more traffic to our new local offering, MSN Local Edition. This site already has over 9 million unique users every month, making it the #4 online newspaper in terms of unique users, and the leader for page views. MSN Local Edition, which uniquely covers the entire country across 42,000 zip codes, continues to innovate, introducing new features like:
Hyper-local Tweets, which uses the power of Bing to highlight tweets from your location
My Cities lets you personalize MSN Local and save up to 3 cities to follow – making it easy to keep up with your friends or family across the entire country.
With partnerships with NBC Local Media and Hearst Television, MSN Local Edition now offers 3,000 news video clips a week across 36 local markets.
You love images and news. The main module on the new homepage, which features a prominent image, receives over 50% more clicks than our original homepage. We’re continuing to offer more multi-media on the new homepage – including launching the availability of in-line HD video today. Now you can watch HD video in-line on the MSN homepage with minimal buffering. We also learned:
The design of the new page was largely positively received, but we heard from some MSN loyalists that they missed our traditional blue background. So, we tested many different versions of our design – including an entirely blue background – and it turns out most people prefer the clean, white background we introduced with the preview – with a touch of blue highlighting the top of the page.
The tabs on the new homepage allow us to highlight different categories of news and many different headlines with less clutter – we learned you love lots of news headlines to choose from, so we added more tabs and made the navigation easier so you can easily access the wealth of information on MSN.
Social networking is handy to have on the homepage. Most of you appreciate the all-in-one offering of the new MSN homepage – including the ability to check your Hotmail, Messenger and favorite social networks, like Facebook and Twitter, right from your MSN homepage. We realized we could make social networking even easier, so now our social network module defaults to the social network tab you use most frequently (Facebook, for example).
These are just a few of the many themes we learned and have been working on over the last few months.
Because we want to ensure every customer has a great first experience, we’re taking our time to roll it out, but all of our 100 million customers in the US will have the new homepage within the next few weeks. Today marks an important milestone for us, but we’re going to keep working hard to hear your feedback and deliver more great experiences across MSN.
Erik Jorgensen, Corporate Vice President, MSN
Related
New MSN Home Page Still Set To Launch 'Early This Year'—But Some 'Tweaks' Coming
MSN Home-Page Overhaul Includes Big Push On Local
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Graphs, charts for a web site
When you design a web site, it happens that you need to create graphs or technical charts. But this is quite difficult if you don’t spend a life drawing little charts or if you are not satisfied with the charts out of Excel (or OpenOffice Draw). For this, you need to have a good chart/graph [...]
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Creating Icons in Illustrator Using Basic Shapes
When designed creatively and effectively, icons are a great way to convey a simple, universal message without having to use words. If you look around at the iD site, you can find icons everywhere. Take a look at the Web & Graphic Design Course page…it has a nice large icon right at the top of [...]
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